Customer Success Manager

London, United Kingdom

Radiate B2B provides account based marketing and advertising solutions for leading technology, manufacturing and professional services companies.

Our cutting edge advertising solution identifies the best companies for our clients to target and delivers advertising to them when they browse the Internet. We partner with our clients to integrate our solutions into their sales and marketing teams and accelerate their pipeline.

Based near Barbican, we have clients around the world after only our first year and this year we have aggressive plans to expand further. This is your chance to join us early in our journey!

With clients across the globe, Radiate B2B is looking to expand rapidly in a fast growing and new market. Account Based Marketing is a new marketing strategy already revolutionising the way companies do B2B marketing.

Our Customer Success Managers:

  • are the primary contact for our customers;
  • take the lead on-boarding, implementing and troubleshooting our client’s campaigns;
  • work alongside sales and strategy to ensure clients are fully engaged and successful!


The skills we are looking for should come as no surprise to someone building amazing relationships with their clients. We look for people who can make a difference and are constantly looking for how we can improve our clients' performance.

The ideal candidate will:

  • have 2+ years' experience managing clients within digital marketing or advertising (experience optimising advertising campaigns a bonus);
  • have a love of creating and maintaining successful client relationships;
  • have an analytical and curious mind;
  • be an excellent communicator both written and verbally;
  • be able to understand HTML and CSS;
  • be independent and still be a part of a team;
  • be entrepreneurial by nature and full of initiative;
  • have ambition to grow and succeed within the company!


  • Competitive salary (depending on experience) and commission
  • 24 days' holiday plus bank holidays
  • Company pension scheme
  • The ability to join an ambitious and international account based marketing startup.

No recruiters please.

Apply for the role

If you are interested in applying, please submit your CV and a covering note below.

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